If stakeholders feel their input has been incorporated into the project and that they have been acknowledged, they will be more likely to continue to back it. This is why it is essential to keep in touch and ensure that participants receive the information they require when they need it through various channels.
The frequency of communication must be tailored to each stakeholder group. CEOs, for instance, may be more concerned with the long-term future of their company or strategic alignment whereas teams might place a greater importance on efficiency improvements. It is also crucial to adapt the content to the people who are the target audience, avoid technical jargon, and use less technical language for those with an uninitiated background.
The ability to communicate information via various channels is essential to progress. This includes emails, meetings and reports on projects, among other things. Email is an adaptable and customizable tool that can be used for updates on projects pictures and news, budget updates and contact information. The next steps, top-level plans and more can all be provided via email. It can be used to collect feedback through surveys and other tools for engagement online.
Meetings can be a fantastic method of communicating and discussing issues, questions and concerns with your employees and stakeholders. They can be scheduled daily, weekly, monthly or weekly, monthly, or as needed and are an effective way to provide updates on a face-to-face basis. This is a great time to discuss potential obstacles and get buy-in from your team. Meetings can be recorded and shared with those who could not attend or who need to be able to refer to a specific discussion. The project summary report is another commonly used tool for delivering information to all stakeholders. It could be a brief document that includes all the pertinent information or a more thorough report that is customized to each stakeholder.
